Tickets purchased through our platform are generally non-refundable unless otherwise specified in the event’s terms and conditions. If an event is canceled or rescheduled, customers will be informed via email regarding the available options, which may include a refund or a ticket transfer to a new date.
For cancellations initiated by the customer, refunds or exchanges are only possible if explicitly stated in the event policy. If eligible, refund requests must be submitted through our support team within the timeframe specified in the event’s terms.
Please note that service fees and processing charges may be non-refundable. If you have any questions regarding the cancellation or refund policy of a specific event, feel free to contact us before making your purchase.